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Loyalty program
What is Ardene's reward program and why should I join?
It is Ardene’s new and improved loyalty program. It allows you to earn points and use them to redeem rewards. There are 3 levels to the program that come with their own set of perks and benefits such as a birthday offer, free shipping and free return
How can I join?
It’s super easy to join! To sign up, simply create your online account and join the program from your profile page. You can also download the Ardene app or sign up in any store with the help of one of our store associates.
Is there an age requirement to become a member?
You must be at least 14 years old to become a member. If you are between 14 and the age of majority, you are required to get a parent or legal guardian’s permission before joining the program. For more information on membership eligibility, see our p
Do I need to have an Ardene app to become a member?
It’s not mandatory to have the Ardene app to be a part of the loyalty program. However, you can get bonus points for downloading it, which brings you that much closer to your next reward!
What if I don't have an email address? Can I join the program?
Unfortunately, you cannot join the program without a valid email address. Providing us with an email allows you to log into your online account and makes it easier for us to communicate important information about the program.
Does it cost anything to join?
No, it’s absolutely free to join!
Where can I find all my Ardene's rewards information?
All your information related to points, rewards and level status can be found in your online account. Visit ardene.com to sign in by clicking “Login” at the very top of the page and entering your email. Once you’ve logged in, click on “View your rewa
Do I need to renew my membership?
You do not need to renew your membership at any time. Once you’ve joined the program, you will automatically be placed in Level 1 for 12 months or until you level up. Your level status will automatically get updated when your level reset date has bee
How do I level up?
There are 3 tiers: Level 1, Level 2 and Level 3. Level status is based on how much you spend within a membership year. To qualify for Level 1 you must spend between $0 and $249.99, to qualify for Level 2 you must spend between $250 and $499.99 and to
Where can I find my member ID?
You can find it directly in the app at the top of the “Me” section. You must be signed in to see your loyalty ID.
How do I cancel my loyalty program subscription?
To make a request to cancel your Ardene Rewards subscription, send an email to our customer service department or call 1-866-322-4442. It’s important to note there may be a delay to process your request and that once complete, you will lose access to