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My rewards
My rewards
Join now. Learn more
Where do I go to log in?
On the upper righthand corner of the website, click on 'Login' to access your account.
How do I change the email linked to my account?
To make any changes to your email, update the email field from your profile page.
How do I unsubscribe from your newsletter?
You can withdraw your consent to receive marketing emails from Ardene anytime by clicking on the “unsubscribe” link at the bottom of any of our marketing emails and following the unsubscribe instructions. You can turn off push notifications or our co
How do I change my saved delivery address?
Once you've logged into your account, go to your profile page.
How can I create an account?
Online: On the upper right-hand corner of the website, click on 'Login'. On the app: Open the app and click on the ''Me'' tab, then ''Sign in / Register" button. In-store: Speak to a sales associate.
How do I delete my account?
Online: Email support and select "Delete my account" as the reason. On the app: From the app, go to the ''More'' section and select "Delete my account".
By creating an account am I automatically enrolled in the Ardene Rewards loyalty program?
Yes
How do I earn points?
There are many different ways to earn points! You can earn points every time you shop with us, whether it be in-store, online or on the app. You can also earn bonus points by completing certain activities, such as subscribing to our newsletters and o
How many points is a dollar worth?
1 dollar is worth 1 point if you are in Level 1. You can earn 1.5x faster in Level 2 (1 dollar = 1.5 points) and 2x faster in Level 3 (1 dollar = 2 points). We also round the transaction total to the nearest dollar so if your total transaction comes
Do points expire?
Don’t worry - your points do not expire.
When do my points get added?
Your points balance will automatically update shortly after you’ve made a purchase or completed an activity. You can review your points balance and history in your loyalty dashboard.
Can I earn points for purchases I made before joining the loyalty program or if I forgot to tell the cashier that I am a member?
Unfortunately, we do not award points retroactively. In order to get your points you must let the cashier know that you are a member, be signed in to your online account or signed in to the app.
If I have multiple email addresses can I combine my points?
As stated in the program’s terms and conditions, the loyalty program is available to individuals for their personal use only and is limited to 1 account per person and registered email address. It is not permitted to combine points from multiple acco
What happens to my points when I return/exchange items?
When you return merchandise, it will result in a point balance deduction equivalent to the points earned on the returned item(s). If a return is made after a reward is issued you will not lose your earned reward however this may cause a negative poin
Can I earn points on orders paid with a gift card?
Of course! Your payment method does not affect the total points awarded on your transaction.
What are rewards and how do I get them?
A reward is a dollar discount that you can use on future purchases. Every time you reach 100 points it will automatically trigger a 5 dollar reward. Rewards will be triggered in 5 dollar increments meaning you could receive $10, $15, $20, $25, etc re
How do I change my contact preferences? copy
Log in to your account, and click on 'My Communication Preferences.'